Terms and Conditions
- Your 100 days start from the time you receive your mattress. Offer good only on the mattress with the purchase of our mattress protector (must be on the same receipt).
- You must keep your mattress for at least 30 days but exchange before the 100th day.
- Must complete our Comfort Exchange Form and email it to warranty@marksmattress.com
- All other mattresses receive 100% store credit towards another mattress…a $150 exchange fee is applied before the exchange can be completed.
- Must go through our fitting process. This process reduces the chance of getting the wrong mattress by 98%.
*See our Mark’s Got Your Back Packet for full details.
Looking to process a comfort exchange?
Please contact the store where you made the purchase to see if you qualify and or our Mark’s Got Your Back Packet.
*Must wait at least 30 days before processing your comfort guarantee and any mattress purchase WITHOUT a mattress protector from Mark’s (must be on the same receipt as the mattress) does not qualify.
Thank you for your cooperation,
Mark’s Mattress Outlet
