All Sleep Natural Motion Bases are covered by a 3-year full warranty covering parts and labor only. Transportation and shipping are covered up to 25 miles from the store of original purchase. Outside of 25 miles a mileage fee or shipping fee will be charged. Warranties are only valid for Sleep Natural Motion bases purchased from a registered dealer. Floor models, discontinued bases, “as-is” sales, and going out of business sales will limit or void the Sleep Natural Motion warranty. Floor models and discontinued bases have a 1-year full warranty from the date of manufacture. “As-is” sales and going out of business sales void all Sleep Natural Motion warranties, including extended warranty programs offered through Sleep Natural. Any adjustable that is abused or damage to the structure, including but not limited to burns, cuts, stains voids the warranty.
Sleep Natural™ strongly suggest getting a Sleep Natural™ mattress protector with any Sleep Natural™ mattress purchase. It will protect your mattress and keep it in a sanitary condition which is extremely important with all mattress warranties. Also, Sleep Natural™ is not responsible for any old or non-Sleep Natural™ mattress protectors. If your mattress is stained or soiled while using any other protector or no protector, it will completely void your Sleep Natural™ Warranty.
This limited warranty covers the following items during normal wear:
This limited warranty does not cover:
During the first ten (10) years of this full warranty, Sleep Natural™ will not charge purchaser to repair or replace purchaser’s mattress if it is deemed defective, but any transportation costs associated with repairs or replacements are the purchaser’s responsibility. No new warranty is provided with a replacement mattress. The warranty for the replacement mattress runs from the date of original purchase of the replaced mattress, if a purchaser elects to upgrade to a more expensive product, they may do so by paying the difference between the cost of the original product being replaced and the cost of the upgraded product plus the cost of any related additional sleep system pieces not being replaced as part of the warranty exchange. In the event of an upgrade as described in this paragraph, a new warranty will be provided for the upgraded pieces only.
During the first fifteen (12) years of this full warranty, Sleep Natural™ will not charge purchaser to repair or replace purchaser’s mattress if it is deemed defective, but any transportation costs associated with repairs or replacements are the purchaser’s responsibility. No new warranty is provided with a replacement mattress. The warranty for the replacement mattress runs from the date of original purchase of the replaced mattress, if a purchaser elects to upgrade to a more expensive product, they may do so by paying the difference between the cost of the original product being replaced and the cost of the upgraded product plus the cost of any related additional sleep system pieces not being replaced as part of the warranty exchange. In the event of an upgrade as described in this paragraph, a new warranty will be provided for the upgraded pieces only.
During the first 15-20 years of this full warranty, Sleep Natural™ will not charge purchaser to repair or replace purchaser’s mattress if it is deemed defective, but any transportation costs associated with repairs or replacements are the purchaser’s responsibility. No new warranty is provided with a replacement mattress. The warranty for the replacement mattress runs from the date of original purchase of the replaced mattress, if a purchaser elects to upgrade to a more expensive product, they may do so by paying the difference between the cost of the original product being replaced and the cost of the upgraded product plus the cost of any related additional sleep system pieces not being replaced as part of the warranty exchange. In the event of an upgrade as described in this paragraph, a new warranty will be provided for the upgraded pieces only.
Please see store for full details.
Last updated: 11/30/2020