Privacy Policy

At Mark's Mattress Outlet, we are committed to respecting and protecting your privacy. This policy outlines how we collect, use, and safeguard the information you provide to us. By interacting with our services, you agree to the practices described in this privacy policy.

1. Information We Collect

We may collect personal information from you when you interact with us, including, but not limited to, contact details such as your name, phone number, and email address. We may also collect certain information automatically when you visit our website, such as browser data and usage patterns.

2. How We Use Your Information

We use the information you provide to:

Improve your experience with our products and services.

Communicate with you about promotions, offers, or updates.

Fulfill any requests or orders you make with us.

Send you marketing messages, including via SMS, when you opt-in.

3. SMS Messaging and Compliance

As part of our marketing efforts, we may send SMS messages to customers who have opted in. Mark's Mattress Outlet complies with The Campaign Registry (TCR) requirements, including:

Opt-in Consent: We require explicit consent from customers before sending SMS marketing communications.

Message Transparency: All SMS messages will clearly identify Mark's Mattress Outlet as the sender and include details about the purpose of the communication.

Opt-out Mechanism: You may opt out of receiving SMS messages at any time by replying “STOP” to any message.

Data Protection: We ensure that your personal information is securely stored and only used for purposes outlined in this policy. Your phone number and personal information obtained for SMS purposes will NOT be shared.

4. Sharing Information

We may share your information with trusted service providers who assist us with operations like order processing or communications. We do not sell or trade your personal information to third parties.

5. Data Protection

We take steps to protect your personal information from unauthorized access and use. However, no security measures are completely foolproof, so we encourage you to take precautions when sharing sensitive information.

6. Your Choices

You can opt out of receiving marketing communications at any time or request updates to your personal information by contacting us directly. We respect your choices and will act accordingly.

7. Changes to This Policy

This privacy policy may be updated occasionally to reflect any changes in how we handle your information. Updates will be posted on this page.