Sleep Natural Motion Base Warranties:

Sleep Natural Motion Plus, Sleep Natural Motion, and Sleep Natural Value Bases are covered by a 20-year limited warranty. The first-year cost of parts and labor are 100% covered (Non-Prorated). For years 2 through 20, the customer would be responsible for 50% of the cost for both parts and labor (Prorated). Warranties are only valid for Sleep Natural Motion bases purchased from a registered dealer. All transportation or shipping fees are NOT covered by this warranty and is the customer’s responsibility to pay in advance.

Floor models, discontinued bases, “as-is” sales, and going-out-of-business sales will limit or void the Sleep Natural Motion warranty. “As-is” sales and going-out-of-business sales void all Sleep Natural Motion warranties, including extended warranty programs offered through Sleep Natural. Any adjustable that is abused, including obvious structural damage, including but not limited to burns, cuts, stains, etc…voids the warranty. After the adjustable base Non-Prorated coverage expires, and if that model has been discontinued to where the parts are no longer available, we will offer 70% off any new adjustable base of your choice (discount is off the current POS list price, no additional discounts or offers apply).

To begin the process of starting a warranty claim on a Sleep Natural Motion Base, please contact the store where you made your purchase. They will send you the information needed to quickly process your claim. If you would like our professional team to visit your home to gather this information, that can be arranged for a transportation service fee. However, this can normally be handled easily through email. Once your Sleep Natural Motion Base Warranty Claim has been approved, the cost of repairs and labor is detailed in the information provided above.  If you need our professional team to travel to your home to assist you with repairs, there will be an additional transportation service fee.

Any adjustable base not using a surge protector VOIDS the warranty.

Extended Warranty Coverage and Disclaimer – 5 Year Full Coverage

  1. Coverage: This extended warranty covers the Adjustable Base only, (Remotes if available are also covered). It does not cover any associated accessories or connected devices. The warranty is limited to manufacturing defects and does not cover any damage caused after the purchase.
  2. Duration: The extended warranty period begins immediately after the expiration of the standard manufacturer’s full warranty coverage and continues for the duration specified at the time of purchase.
  3. Limitations: This warranty does not cover damages resulting from misuse, abuse, accidents, alterations, unauthorized repairs, or commercial use.
  4. Exclusions: Normal wear and tear, cosmetic damage, and issues resulting from handling and transportation are not covered under this warranty.
  5. Service: In the event of a defect, malfunction, or failure to conform to the warranty, the sole remedy shall be repair or replacement, as decided by the warranty provider. No monetary refunds will be given. Parts and labor are covered by the warranty; however, a transportation service fee is charged if serviced by the store or manufacturer (See store for this fee).
  6. Claims Process: Claims must be filed within the warranty period, accompanied by proof of purchase. The warranty holder is responsible for shipping costs to and from the service center.
  7. Transferability: This extended warranty is non-transferable and applies only to the original purchaser.
  8. Disclaimer of Implied Warranties: The warranty provider disclaims all implied warranties, including but not limited to, warranties of merchantability and fitness for a particular purpose.
  9. Limitation of Damages: In no event shall the warranty provider be liable for incidental or consequential damages.
  10. Governing Law: This warranty shall be governed by and construed in accordance with the laws of the jurisdiction in which the product was purchased.
  11. Variations in Terms: The warranty provider reserves the right to alter the terms of this warranty without prior notice.