Frequently Asked Questions

Top Questions Asked Across All Our Mattress Stores

If you don’t find the answer you’re looking for, please chat with us or contact the nearest Mark’s Mattress Outlet.  We’re here to serve and look forward to seeing you soon.

How do we achieve prices that are so much lower than the competition?

Our liquidation bedding is purchased by the trailer load from major manufacturers around the country. These mattresses are being liquidated for numerous reasons including closeouts due to name changes, fabric changes, year-end model changes, floor model swap outs, and freight blemished mattresses that may have been removed from their factory sealed bags. Our liquidation line also includes cancelled orders from both wholesale dealers and retail customers.

Also, we make special multi-truck purchases when opportunities present themselves which is often during slow times of the year for mattress manufacturers. These manufacturers may need to liquidate certain fabrics or hit certain sales goals for the quarter, which makes it possible for us to make these purchases at a huge discount from normal wholesale. This, in turn, allows us to offer true wholesale pricing or even below wholesale pricing to you…our customer.

What type of warranty do your mattresses come with?

As the manufacturers of our own Sleep Natural products, we cover each with a warranty of 10-25 years (depending on the model). For liquidation name brand mattresses, we guarantee these products to be free of manufacturer defects and we stand behind them firmly by offering the best customer service in town.

What is your return policy? Do you offer a sleep trial period?

Due to our already extremely low prices, we cannot offer returns or sleep trials at this time. Nevertheless, we pledge to work with each and every customer to resolve any discrepancies that may arise following purchase.

Is delivery available?

All of our store locations offer delivery service. Please inquire at your particular store for rates and appointments.

How long have you been in business?

Mark’s Mattress Outlet opened its first store in 2005, and we are proud to now have numerous stores across the region.

Do you offer financing options?

We offer a wide range of financing options, including “no credit check” options.

What types of mattresses and bases do you sell?

We sell a comprehensive range of mattresses and bases. This includes innerspring, hybrid, gel foam, latex foam, and adjustable bases.

We’re sleep experts and great listeners. Nice huh!

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