Really informative and laid back salesperson. Didn’t pressure me, and gave me all of my options. I was able to get a queen sized mattress at HALF the cost of most mattress stores. Definitely recommend.
Best experience purchasing a mattress. Niqui was wonderful. We were looking for a box springs and mattress for our grandchildren and after describing what we needed she gave is great points to consider. She was extremely knowledgable and helpful in the process. I will highly recommend to my family and friends. Thank you, Niqui!
We just bought our kids full size beds. JJ helped us choose what would be best for them. I chose Mark’s mattress outlet because we bought a king size bed 5 years ago and it is still holding strong and lasts. Thanks JJ for your help!
Preston was my sales associate. He did great when purchasing my mattress. The other associate that was there when I picked it up, was not great. He seemed like I was bothering him & didn’t have time for me.
We visited Mark's mattress recently to purchase a queen mattress and box springs. The young man was extremely polite and helpful showing us their selections and making recommendations. They packaged both in heavy plastic bags for transport and helped us load them. Great prices and a good opportunity to buy local.
If you are looking for quality, affordable prices and great customer service, this is the only place to buy a mattress. Candace is wonderful, super helpful and so friendly. She made buying a mattress fun and we all know it's really not. It's a super clean environment and so neat and tidy. Got what I needed today and will definitely be back to do some more mattress shopping. Thanks for the good shopping experience and all you're help. ☺
Bought a mattress and adjustable base in 2017. The base motor broke and the head wouldn’t lift anymore. It was outside the warranty and they couldn’t find a replacement part so they offered to sell us a new in box base for $350 AND delivered it the next day. So happy to have my “old lady” base back!!!
Very courteous salesman, extremely knowledgeable . Setup staff friendly and took care of change out of mattresses quickly and efficiently. I recommend anyone needs anything for their sleep needs Mark'sRoger Newman
I do not remember the sales clerks name tall, dark hair and only been working there a short period of time. He was polite, helpful, told us to try them out very nice. We found the perfect mattress for our college student. He thought the mattress was sick .. lol.!! Will b perfect than.
Went in looking for a matress and Candace and Rocky were both so helpful with the whole process and so patient with me and helped me pick the perfect dream matress. I love this place. Recommend it for anyone in need of a new bed or bedding. Great people great prices...
I have had the best experience buying a mattress ever at this store. Both of the young men who have helped me have been extremely patient with me and my memory problems. Tim and Christian are very helpful and willing to listen to my questions and needs and they have made sure I got what I needed to assist me and my service dog. Thank you for the excellent service!
Niqui was a dream to work with! I wanted to be in and out and that was my experience. I now have the most comfortable mattress I have ever owned. It was amazing. Niqui was able to help me find my perfect mattress in less than 15 minutes. She knows her mattresses! I will be buying all my mattresses from her from now on.
Trezher was great helping my mother with all her concerns about the different types of mattresses. Her patience was very much needed and helped ease moms mind about the purchase. Prices were really good as well! Thank you!
I bought my queen mattress from Jerry can't remember his last name but he was so informative about the mattress and the pillows and I even got the adjustable base. The third mattress place had been to and he was the most knowledgeable salesman of mattresses have ever met I even learned a lot from him Go together Mark's mattress Make sure you ask for Jerry
Went into Aaron's next door to find a bed. No options and what was available was way over priced. I noticed Marks Mattress next door as we were leaving. Decided to walk in and we left with a new King bed for under 1400 dollars. Jerry was soooo awesome. Answered all our questions and helped us through the fast process. We look forward to getting our new bed.
Tim is fantastic at matching you to the best mattress for optimal comfort at the best price. Tim really knows his mattresses and listens to your needs. Tim is the BEST! Thank you Mark’s Mattresses for excellent service and excellent mattresses!
Very pleasant experience, Tim Akers was so helpful and extremely informative of all the products I was interested in. I believe he is one of the most kindest and non pushing sales personnel I've experienced and will continue to do business with him in the future.
Tim Akers is the only reason I shopped there. A friend told me to go check it out and ask for Tim and it was amazing service good prices I will be back. I will recommend Tim Akers to all of my friends.
Came in looking for for a mattress in stock for my.The lady working was so nice and helped him find the one he needed. He is a veteran and she even thanked him for his service. Thank you Candace for your help. We are thrilled with our purchase. Highly recommend.
Went into Mark’s Mattress expecting to leave with one same day and Candace made that possible. Such great customer service, couldn’t ask for a better sales rep. Would definitely recommend to everyone over the more popular mattress store!
Mark’s has a variety of mattresses and the woman Candace who helped us was extremely friendly and very helpful. She knew everything about every mattress and was able to help us find exactly what we needed. She also considered our budget to help us find the right one. Highly recommend!
Tim at Mark's Mattress Outlet is great he gave me a great deal on two mattresses for my kids and a king size mattress for me and my wife! We live an hour away from the store and Tim made it super easy to organize delivery and make sure that we were happy with our purchase by calling us the next day Tim promotes world class customer service. Need a mattress? go see Tim Akers Vincennes store!
Just bought a new set up from Mitchell and have had a great and friendly experience. Made sure we had everything we need but not pressured about anything. If you are thinking about a new bed go talk to Mitchell.
Brian was not only very knowledgeable about his product line but the mattress industry itself. We visited many other stores comparison shopping and found Mark’s Mattress Outlet in Murfreesboro, TN ultimately offered us the best choice and value for what we ultimately chose to spend.
Timothy Akers sold me 2 mattress for my children and bed frames. He was very kind and helpful. I have been extremely happy with the exta mattress covers he recommended that I purchasedThis has been a mattress lifesaver for my family. Thank you for providing wonderful products and your customers service is outstanding.
Went to Avon location today, and Joseph Pearson sales rep. Was very helpful, professional and knowledgeable! Made for a friendly environment I felt at ease making my decision to buy today! So thank you Joseph.Happy customer Babette
I am very pleased with the mattress I chose. I wasn’t pressured while I was shopping but the manager ( Tim Akers ) was very helpful explaining the difference in the mattresses I was looking at. Very good experience.
Marks mattress is the best place to get a mattress and the manager tim Akers is the best and nicest persone you can meet he will help you fine the right and affordable mattress that you are looking for I suggest you all go in and check them out you won't regret it
We were investigating a lot about mattress and bed, because of my lower back pain. I was thinking Amazon order would be easier way to purchase. But when I read 1 star review about any mattress it made me worry so much.So I decided to buy after experiencing it. I checked the review score on Google, and I found this place.I found Simmons mattress, with $599!!! OMG!! Candace suggested me platforms to get 5 year warranty, also gave me secret discount for pillows!I didn’t want to pay for delivery so she taught us to tight it on top of my car. It was amazing experience for us.
Me and my girlfriend called looking for a mattress and Candace answered she was very nice on the phone we came right in and she showed us the perfect mattress we needed based on the description we told her we also told her we were hot sleepers and she showed us these awesome cooling sheets that will keep us cool throughout the night 10/10 experience
Called looking for a Dream Cloud mattress to test one out before we bought one. I spoke with Candace and although they didn’t have the mattress we were looking for she suggested coming in to look at a few similar beds and we ended up finding the perfect mattress. She also mentioned the cooling mattress protector which feels AMAZING. We found the perfect mattress and a cooling mattress protector to keep us cool all night!
Highly recommend Mark’s Mattress!! Candace was so friendly and so helpful! She had a lot knowledge about each product. She’s also great if you have littles and the run around wild while you test mattresses. I didn’t feel like i was being pushed into a sale. They had multiple choices ready to be taken home same day. but you also have the choice of ordering! Very thorough when explaining finance options. Very open and honest about any small damages done while moving products. Great selection. Great staff. Great prices!
Absolutely fantastic customer service! Excellent service! Full professional communication throughout all points of the sale. Highly recommend you purchase from Jim McCain at Mark's Mattress Outlet in Greenwood. He is a straight forward honest guy who will treat the customer right. Very happy with our mattress purchase and will be absolutely doing business with him in the future whenever needed. - R&A
Excellent customer service and great options! Mitchell Harvey the store manage took a lot of time with us answering questions and discussing with us what we were looking for! We went to several other mattress stores in Terre haute but came back to Marks and got the best deal and better customer service! Would highly recommend!
Just got back from Mark's Mattress Outlet. Brian was there to help us select the matress that was right for us. He was very friendly and knowledgable. He even helped tie down the back of my vehicle to secure the matress in the back! Overall, it was a pleasant experience.
Bought a Sleep Natural Vintage Stout mattress from Tiffany. The whole experience was very easy. Mattress has been great since day one. Delivery was professional. Would definitely recommend Tiffany and Mark's Maatres Outlet.
I explained my back problems to Jerry and he knew exactly what I needed. He allowed us to demo multiple beds and explained everything to us. What makes it even better here are the PRICES!!!I highly recommend this place!!!
Jerry sure does know his stuff when it comes to mattresses and comfort! He was able to point us in the right direction without being annoying like most sales people. 10/10 would definitely recommend marks mattress and their prices! Thank you, Jerry!
Jim was awesome!! Answered our questions, considered our budget, educated us, and was never pushy. We went to check out other options at another store. Came back not only for the perfect mattress for us but also because we trusted Jim.
I bought the best mattress today at Marks Mattress with the awesome assistance of Ms. Chuna. She took the time to direct me to the best deals along with the most comfort. It’s nice to deal with a sales person who legitimately cares about the customer.
Mike at the west side was awesome! He was very thorough in explaining all of our options. He got us exactly what we were looking for with a great price! Even stayed late to make the sale. Will definitely be back next time!
Christopher and Connor on Morgan ave is the best when I say listen to the needs and had my mother and I together in less then 20 mins with mattress and pillows and Check out!! The best customer service ever thanks Guys you rock!!!!
Overall, my experience with Brian was terrific! He was informative and transparent, however, it was almost too informative and became overwhelming. I came into the business on two separate occasions. Both times I spent there were longer than I anticipated staying. 3 hours my first visit and 1.5 hours my second visit. It was slightly frustrating and inconsiderate. Although I’ve learned more than enough about the mattresses at the store that I could become a salesman myself, it was appreciated now that I have a mattress catered to my needs and habits!
Jim McCain made everything super squick and easy. Such a painless expierence. We walked in and I told him what I was looking for and we ended up with a mattress maybe 10 minutes upon walking in. I would highly recommend!
I’d recommend Marks Mattress Outlet to anyone in the market for a great mattress at affordable prices. I shopped around at a few other places but after i came across Marks I saw right away the prices were less and the products were great too. I came in well under budget and my sales guy Ron, was very helpful. No pressure at all. I’d return without hesitation
Mike at the Westside store helped us, and WOW, this guy was simply amazing!!! Very knowledgeable and approachable!!! My husband and I can’t believe the money we saved choosing to go here!!! (We’re christians, and we figured if “Dave Ramsey” recommended this place to save money, without cutting corners on “Quality” then we’d try it ) We’re thankful we did, and we will never shop anywhere else for our sleeping needs. God Bless!!! The Marshalls!!!
jerry was great. super knowledgeable and patient with great recommendations based on my criteria. also, the store had a better selection imo than some other “name brand” stores. i’m thankful my sister stumbled upon this location. thanks again jerry!
Mike at west side did a FANTASTIC job at helping us pick out what works for both of us. He was so patient and not pushy. He explained things thoroughly, was up front about pricing every step of the way, and helped us get a great deal. Excellent mattresses buying experience!
Great selection and awesome service! Eric helped me find exactly what I was looking for based on my comfort needs.Knowledgeable about products, efficient when it came to price comparison and a quick and cost effective delivery time.
I went into the store today and the sales associate Jimmy was amazing very patient and friendly, and did his best to try to get us a mattress that we could afford. We had some good options and found something that we loved.
Jim is the man. No pressure sales, pleasant to talk with. Explained all of our options to consider based on our sleeping comfort needs. Looking for to our delivery in a couple of weeks. When our son needs an upgrade, we know where to come back too. Thanks so much!!
I had a wonderful experience at Mark's Mattress Outlet today. The salesman, Jimmy, was very knowledgeable and kind. He listened to what we were interested in for a mattress then showed us several options. It was low pressure, affordable for high spenders and those just starting out. I would highly recommend shopping for your next mattress here!
Went and got the wrong size but it’s ok definitely will go back had to take a month to test it out but it’s comfortable and with this bed I have got to sleep on my back and that is something hard to do because it’s messed up but it feels like I’m sleeping on a cloud and Tiffany was so nice helps answer any questions you have and is with you every step of the way
Purchased a mattress & adjustable bed frame today from Mark's. Had checked some other stores sales people weren't helpful at all. Very glad l came here.Courtney was very patient, courteous and helpful. Would definitely recommend this location.
We were on the search for a good mattress for months & finally decided on one from Mark's Mattress Outlet! We couldn't have got a better deal! Tiffany was patient with us (& our kids), as we laid on every possible mattress time and time again. Thanks Tiffany for all your help!-Jared & Cierra
Pat gave us a great experience!We came in unsure and wanting to look at choices. He helped us just enough, but also left us to look as well. He gave us a fantastic deal and even helped us to load everything up. Couldn’t have asked for better!
We had the best and easiest experience with Michael at the Newburgh location! He was a blast to work with and super accommodating while we shopped and checked out! We are so thankful for his kindness and great attitude!!
we were helped by jeremy! he was so nice and really understands the costumers! he listened and helped us find the perfect mattress for us! i would definitely recommend coming to this location to find your mattress 🙂
Omg we had an AWESOME experience with Jeremy!!! We went in to purchase a queen mattress and came out with that, mattress protector and sheets! The best part.....the price was still under our budget!!! Jeremy will get you RIGHT so go visit him!!!
Going to College? Moving? Redecorating your home? Here at Marks Mattress Newburgh we have several Twin, Full, Queen, Kings that are available to take home today! Come in and ask for Michael to help you find your perfect mattress.
Had a wonderful and fast experience with bringing 3 of our 4 kids. Jeremy was insightful and got us where we needed with no haggle or lengthy nonsense. Very happy to save money over other name brand stores!!!
Going back to college? We have a full selection of twins fulls and queens available to take home today! Stop in and see our sleep experts Mike or Connor for all your bedding needs. Everything is on sale and in stock!
Mike was one of the best guys I ever met he really helped me out finding a mattress and was very helpful and really showed joy and compassion towards you in his store he really made you feel at home thank you mike I really appreciate it and I can’t wait to sleep well when I get home.
I called early in the morning to see if they were open yet. They were not. Mike from sales called me back as soon as he got into the store. When we got there he got us to the product and we were in out and loaded up in minutes. He was great!
Michale Smith is a kind and knowledgeable salesman. He was very patient with me and very helpful. My experience at Mark's was one of the best I have ever had. Thank you Michael for the wonderful experiamce
Michael Smith helped me and my husband today!! Wow what an experience, very knowledgeable about the product and has a great personality. I would give him 10 stars if it was allowed. Thank you Michael for such a great experience!!
Patrick was extremely helpful in selecting an adjustable bed and mattress to fit my budget! No high pressure sale, just gave me all my options. Looking forward to receiving our new bed.Thanks Patrick & Mark for taking care of us!
Buying a new mattress doesn’t have to be a hassle and you don’t have to shop all over town either. Just go to Mark’s Mattress Outlet in Murfreesboro and Brian will make sure your visit is pleasant and stress-free. No fancy tricks, no high pressure sales tactics just good, honest customer-focused service. Here you will find a wide variety of mattresses as well as prices to fit your budget. The store is very welcoming, clean and organized. Just tell Brian what you’re looking for and he will definitely walk you through the process of selecting a mattress that is suitable just for you. After trying out and making my purchase, I left feeling that coming to Mark’s Mattress Outlet was well worth it…I definitely recommend you visit this store and talk to Brian before buying your next mattress. I promise you will not be disappointed
Gary was very kind and patient! Willing to take more mattresses down until we found one we liked. They have different options & offering pretty awesome deals in store right now, so stop by and check them out!! 🙂
I bought a mattress for my son and the professional staff helped me find the right mattress for my need. Great price and we are very pleased with the mattress. I picked up from the store, and they helped me double wrap in case it rained. I also had an issue where the bed we had was not the right size for the needed box springs. They helped me find a odd size box spring that works perfectly. They definitely went the extra mile for the customers. I will be going back for future mattress needs.
Great customer service. Knowledgeable about all their products. We showed up a little before close and Gary took the time to answer all our questions and help make sure we got the right mattress for our needs. Will definitely be back when it's time for another mattress.
We had a wonderful experience with Gary tonight. He was very helpful and knowledgeable. He answered all our questions and helped us find exactly what we wanted at a price that saved us a lot of money than the other mattress stores we looked at. Definitely recommend. I would not go anywhere else.
I am very happy with my purchase of a twin bed and elevation frame on 10-13-21. Jerry Clark was knowledgeable about the products and helped me find what I needed. The price was fair and I am very pleased with my products that were made in the USA. I highly recommend this business.
Great place to purchase fireworks! They have a huge selection of fireworks to choose and the buy one get one free deals are really good for the bigger expensive fireworks. The people who work there were very helpful and you can use a scanner there to scan the fireworks, and then a video will play on a television, showing the what the fireworks actually look like. So highly recommend shopping here.
I went to several different mattress places in town. Mark‘s Mattress Outlet was actually the very first place I went and I found a mattress I really liked but I wanted to check other places first. I ended up going back to Mark‘s Mattress Outlet and choosing the very first mattress I tried. I was extremely impressed with Preston, the sales guy I chatted with. I ended up being there for almost 3 hours. I asked a ton of questions and he was very knowledgeable and was not pushy. He simply listened to what I was looking for and tried to best direct me to mattresses I would like. He was patient and I could tell he was passionate about his job. Preston was awesome and because of him, I will most likely be back whenever I need a mattress next. I do recommend at least checking them out when you’re looking at different places for a mattress.
Mark F. was great to work with! We were trying to find a mattress for our guest bedroom and received excellent service and a super comfortable mattress (grandparent approved!) at a great price. Service was quick, efficient and informative. Thanks so much for providing such great service and a comfortable place for our guest to sleep to ensure they come back to visit!
Gary was extremely helpful and polite! We are new to the area and were in need of a mattress ASAP. He helped us find exactly what we were looking for, at a great and affordable price. Definitely would recommend
Richard was very knowledgeable and patient in helping us pick out a new mattress set. He took the answers to our questions and walked us through trying a variety of mattresses. We picked according to what we thought we wanted; however, after sleeping on the mattress for 2 nights, it started giving my husband backaches. Perhaps it would be awesome if mattress places would allow a 3-7 day trial to ensure it's the perfect mattress for you. Overall we are satisfied with the service, but the mattress will take some getting used to. Oh, we also had a factory issue with the bed frame that Richard was quick to fix. Thanks Richard!
Me and my wife are very pleased with Mark”s Mattress outlet. We shopped around locally for a week and looked at over 5 stores. When we met David at Mark”s he saved us time by finding out our needs and pinpointing a couple different options. He was very knowledgeable about his industry and also helped us pick out some therapeutic pillows. We are very pleased with the price, quality, and kindness of the staff at Marks. Thank you for allowing us to sleep in comfort and peace.
Great experience at Mark's Mattress Outlet!! David K helped me pick out a mattress and frame for my apartment that fit my needs and budget. Highly recommend them for dedicated service and attention to detail!
Had a great experience in selecting my new foam mattress at Marks Mattress at Willow Lake Shopping Center(86th & Township Line Road.)Go in and see David, a great low pressure salesman with a lot of bedding knowledge!Frank
I just went in to browse, but was treated great! The saleswoman, Rachel, was extremely knowledgeable and explained things to me that I didn't even know about picking out mattresses. Rachel was very helpful, courteous, and personable! I will definitely be returning for all of my bed and mattress purchases!
My wife and I bought a King size bed today from Rachel at the North Park location. She was very friendly and helpful. We feel like we got a great deal. We look forward to sleeping on our new Serta. After looking at several different stores we returned to buy our second mattress from Marks Mattress Outlet.Thanks Rachel!
Stopped by today to purchase a mattress with Sean! Totally recommend the location the atmosphere was very relax. Sean was very knowledgeable with the my mattress questions and found a bed that was able to fit my budget!
Recently moved and needed a king mattress. I came in and fell in love! Arthur helped us get the best deal and walked us through the entire process and threw in a deal on pillows as well! It was a quick and easy process. Thank you so much!!!
We came looking for a queen mattress. After describing how we both sleep and what we like, Robert showed us multiple options for our budget. He explained how the mattresses were different and helped us make an informed decision. He definitely made the process quick, easy and painless! Thanks! Looking forward to sleeping in our new mattress!
I liked Arthur. I liked that he compared me to his (also a veteran) Mom, (and not his grama! Lol). He thanked me for my service (which I explained is kind of a recent phenomenon: In the “olden days” we were not thanked, usually ignored, and sometimes even excluded from restaurants and establishments (nearly spit on) (now we got good old Golden Corral and others feeding us on Veterans Day. Sorry. I digress: Old people stories!)
We went to Mark's Mattress because we were interested in checking out their line of Sleep Natural mattresses. We're so glad we went to this particular location and spoke with Daniel, because his level of service was outstanding. We were so impressed with him. He was in no way the typical salesman. Not at all pushy, and very honest. I know he was honest, because I'm the type who researches before I buy, and I often find that salespeople underestimate the customer and try to mislead (which results in my walking out and never coming back). Not Daniel. He's knowledgeable and interested and very helpful. He did not attempt to push us toward a more expensive model (which would have made us take our business elsewhere), but instead helped us find the one that was the best fit for us. We returned to the store twice more, asking questions and trying out the mattress we liked. Ultimately we purchased one of the Sleep Natural mattresses over a month ago, and so far we absolutely love it. It's fantastically comfortable, and we're sleeping like babies. They have a reasonable exchange policy, but I don't expect we'll need it because Daniel helped us choose the right mattress for us.
I purchased a Liberty full size mattress about 2.5 weeks ago. Daniel was my salesperson. He did a great job of explaining the different types. I mentioned I had back problems and he showed me certain ones to try in my price range for my problems. He was not pushy and left me alone to try out several beds but yet was within quick distance for questions. I was liking one and he mentioned that it might not be best for my back and gave the reasons, and he was right. I made my purchase and it was delivered in two days. After 4 nights I noticed a break down and called. Daniel was not in the office but I spoke with the District managaer who happened tobe there. He had me text him photos. He called me back within 10 minutes of sending the photos and he said it looked like I had a factory defect. They brought me a replacement within 3 days. They did carefully look over the mattress to be it wasn't damage from miss use of the bed, etc. The delivery guy agreed it was a factory defect. I've slept on the new bed for 8 nights and the bed is great! I do not wake up with pain or stiffness. Happy with the experience and would/will purchase from them again.
My experience was so amazing! Daniel was such a great help in EVERY way. He was very honest and extremely kind. We purchased a mattress frame and are absolutely in love with our purchase! I highly suggest this warm and welcoming environment. Thanks Daniel !!
They sold us a great bed at a great price. Since they don't work on commission, they seemed to care about their job and wanted to make us happy. They threw in a pillow and a discounted mattress protector